1) Who we are & scope

This Privacy Policy explains how ICROP TECNOLOGIA E CONSULTORIA AGRÍCOLA S.A. (CNPJ 22.543.496/0001-82) (“iCrop”, “we”, “our”) collects, uses, shares, and protects personal data of visitors and customers who access our websites, products, and digital services. We process personal data in accordance with Brazil’s LGPD (Law No. 13.709/2018) and other applicable laws.

2) Personal data we collect

Data you provide: name, business e-mail, phone number, company and role, message contents (e.g., demo or support requests), event/newsletter sign-ups, and—where relevant—contract and billing details.
Data collected automatically: IP address, cookie identifiers, device and browser data (model/OS/language/version), timestamps, pages visited, referrers, and error/usage logs used to secure and improve our services.
Data from third parties: information from service providers, analytics/advertising platforms, and public sources, where permitted by law.

3) Legal bases

We rely on: contract performance (to deliver requested services), legal/regulatory compliance, legitimate interests (e.g., security, fraud prevention, service improvement—balanced against your rights), and consent where required (e.g., non-essential cookies, marketing). You may withdraw consent at any time without affecting prior lawful processing.

4) How we use personal data

• To provide, maintain, and support our websites, products, and services.

• To respond to sales and support inquiries and manage our relationship with you.

• To measure performance, improve user experience, and enhance security.

• To send institutional or marketing communications (you can opt out).

• To comply with legal obligations, establish/exercise/defend legal claims, and prevent fraud or misuse.

5) Cookies and similar technologies

We use: essential cookies (site operation and security), analytics/performance cookies (audience measurement and diagnostics), and advertising cookies (campaign measurement/personalization, used only with consent where required). You can manage preferences via our cookie banner and your browser settings. Blocking certain cookies may impact some features.

6) Sharing and international transfers

We share personal data with service providers and partners that support our operations (bound by contract and confidentiality), with public authorities when legally required, and in connection with corporate transactions (e.g., merger or acquisition). Where data is transferred outside Brazil, we implement appropriate safeguards and require recipients to apply adequate security and privacy standards.

7) Security

We apply technical and organizational measures appropriate to the risk (e.g., access controls, secure environments, encryption in transit where applicable, logging and testing). No method of transmission or storage is entirely risk-free; if a data incident that poses relevant risk occurs, we will notify affected individuals and the Brazilian DPA (ANPD) as required by law.

8) Retention

We retain personal data only as long as necessary for the purposes described above and to meet legal, regulatory, accounting, or reporting requirements. After that, we delete or anonymize the data, subject to LGPD Article 16 exceptions.

9) Your rights

Subject to applicable law, you may request: confirmation of processing and access; correction of inaccurate data; anonymization, blocking, or deletion of unnecessary or excessive data; portability; information about sharing; and withdrawal of consent (where applicable). We may request proof of identity to process your request. You may also lodge a complaint with the ANPD. If you are in jurisdictions with specific rights (e.g., certain U.S. states), you may have additional rights under local law—contact us using the channels below.

10) Children and adolescents

Our services are not directed specifically to minors. Where children’s data is processed, we will do so with the appropriate legal basis and in the child’s best interests.

11) How to contact us

Official iCrop Service Channel (Brazil): Canal iCrop — 0800 321 0520
U.S. Audience (support & privacy inquiries): +1 (531) 893-0544
Privacy contact (DPO/Privacy Office): robson.oliveira@icrop.com.br

For requests to exercise your data rights, please include: (i) your full name and contact e-mail; (ii) the right(s) you wish to exercise; and (iii) any information that helps us locate your data (e.g., the product or page where the data was provided).

12) Changes to this Policy

We may update this Policy to reflect legal, technical, or operational changes. We will post the updated version with a new “Updated” date. Material changes will be highlighted when appropriate.